Returns & Refund Policy

At Farazirra, we take pride in offering thoughtfully selected products designed with care. Your satisfaction means the world to us — and so does our planet.

🌱 Minimizing Returns, Maximizing Sustainability

Every return contributes to carbon emissions through transportation and packaging waste. As part of our commitment to reducing our environmental impact, we kindly encourage our customers to shop mindfully and reach out with any questions before placing an order.

🛠 If You Encounter an Issue

If your item arrives damaged, defective, or not as described, please contact us within 7 days of receiving your order at info@farazirra.com. We’ll work with you to make things right.

Depending on your preference and the nature of the issue, we offer the following solutions:

Full Refund

Partial Refund

Discount Coupon for your next purchase

🖼 Proof of Issue

To help us understand the issue and improve our service, we may request photos or videos of the item you received before processing a refund or issuing a coupon.

📦 Return Conditions

In most cases, returns are not required to minimize our carbon footprint. If a return is deemed necessary, we will provide return instructions. Please note that return shipping costs may be the responsibility of the customer unless the item is faulty.

💚 Thank You

By choosing Farazirra, you support a small business with a big heart — for quality, fairness, and sustainability.